Exchanges and Returns

At Lazy Daisy, Inc. we'd like to help you resolve a purchase problem as quickly and easily as possible. Provided you meet the terms and conditions listed below, you may make an exchange or return. Please note that not all items are covered by our returns policy. Before you make your purchase read the complete returns policy information.

General Policies

• Shipping charges are non-refundable.
• All exchanges and returns require a Return Merchandise Authorization (RMA) number.* Exchanges and credits cannot be processed without one. Please note: opened merchandise is subject to a 15% restocking fee.
• Contact us for an RMA number.
• An RMA must be requested within 15 days of the original invoice date. Thereafter, all sales are final
• The returned package must be received within 10 business days of the RMA issued date.
• When returning product, we strongly recommend the use of a carrier that can track packages. You also assume responsibility for insuring the returned item.
• All items must be returned in “as new” condition in the original packaging and have all accessories.

Warranties

At Lazy Daisy, Inc. all products are sold with their respective manufacturer’s material warranties. As noted below, we handle all exchanges and returns within 15 days of the original purchase invoice date and request of an RMA number.

Order Acceptance
Lazy Daisy, Inc. appreciates your business. Our business is structured to supply the clothing products to meet the needs of individuals, businesses or agencies for their use.

Lazy Daisy, Inc. reserves the right to, at any time, after receipt of any order, from any customer, and without prior notice, supply less than the quantity ordered of any item or to cancel an order.

Shipping
Orders placed before noon will be shipped the same day, otherwise they will be dispatched the following business day.

Payment
Lazy Daisy, Inc. accepts credit cards , Paypal payments, cashier's checks or money orders, and wire transfers as formal methods of payment. Sorry, no personal checks accepted.

Credit Card: Lazy Daisy, Inc. accepts Mastercard, Visa, American Express and Discover and there is no surcharge for using your credit card with us:

Please note that our billing system will charge your credit card only upon shipment unless it is a special order item or a new item awaiting release and you are on a waiting list. Items that are currently out of stock may be backordered at any time -- you will not be charged until the item ships from our warehouse. You may cancel your backorder at any time, or after 30 days your backordered item(s) will automatically be cancelled.

Some products may require a special order. These will be notified up on order. Special order products will be billed at the time of purchase.
By Cashiers Check or Money Order: If you pay by cashier's check or money order, please mail a copy of your receipt printed from our site along with your check, including shipping and tax, if applicable, to:

LDI,Inc/LAZY DAISY
10252 SO BODE STREET, # A
PLAINFIELD, IL 60585
Phone: (630)527-8200
Fax: (630)527-8299

Orders paid by cashier's check or money order will be released to our warehouse for shipping 10 business days after receipt of payment. Once payment is received, order information cannot be modified.

Please Note: You may be contacted by a Customer Service Representative to complete your transaction as a security measure. Orders placed for items that are not in stock are processed in the same manner as for items that are in stock. If your order contains both in-stock and out-of-stock items, in-stock items will ship immediately while backordered items will remain “open.” A backordered item will ship as soon as it becomes available.
From time to time, products can be constrained or discontinued. We will update you on a weekly basis with the status of your backorder. If after 30 days we are unable to fulfill your backorder, we will cancel your backorder and notify you accordingly. You may also cancel your backorder at any time.
To reach our Customer Care Department by phone, please call 1(630)527-8200

Material Specification
Can be provided up on request.